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Cutting the Head Off the Monster

Cutting the Head Off the Monster

by | Dec 3, 2025 | Marriage & Family, Relationships, Workplace

Her husband complains about not getting enough action in bed, yet offers little help with the kids or the housework. In the workplace, his employees are criticized for being under-engaged, yet he hasn’t taken the time to learn anything about their strengths and priorities. With friends, he only talks about himself, yet wonders why he wasn’t invited to be in the foursome at the charity golf outing. From his perspective, his wife, his coworkers, and his buddies are the problem. But they’re all trying to find a way to hold up a mirror so he can see what they see.

Where does he go from here? Scratch the itch, or find out why it itches?

Home

Is the lack of sex the symptom or the source of the problem? The husband might argue that he would be more willing to help out if his wife were more willing to put out. The wife might respond that it’s hard to be attracted to someone who doesn’t partner with her anywhere else in their life together. Perhaps more kindness and collaboration might strengthen the connection. When the source of the problem is addressed, the symptoms ease.

Work

Is the lack of employee engagement the symptom or the source of the problem? The department manager might argue that his employees need to run faster and jump higher. The employees might be seeking a reason to do so. Maybe there’s a shared goal that everyone can get juiced about. What if their boss showed that he cared about them as people rather than mere cogs in his machine? When the source is addressed, the symptoms ease.

Social Life

Is the absence of attention the symptom or the source of the problem? Friend groups typically have givers and takers. The takers get many of their needs met, but their lack of generosity eventually uses up whatever grace the tolerance of selfishness has earned. Givers, on the other hand, accrue a bank of goodwill by feeding the wellness of the relationship with interest. When the source is addressed, the symptoms ease.

Scratching an itch usually makes it itch more, offering only temporary relief. When you find and treat the cause of the irritation, the discomfort goes away and stays away. The symptoms are there for a reason. They provide a road map to the source of the problem if you can endure them long enough to follow the path.

If, however, you opt to make the symptoms go away first, the problem becomes more deeply rooted. Rest assured, the symptoms will return soon. Like many chronic issues, the themes and patterns have been revisited over the lifespan of the relationship. Whether at home, work, or out with friends, nothing changes if nothing changes.

Eventually, it’s time to cut the head off the monster.

About the Author

Steve Ritter, LCSW is the Founder and Executive Director of Elmhurst Counseling. He has served as a teacher, author, consultant, human resources director, health care administrator, and licensed clinical social worker since 1977. A fellow of the American College of Healthcare Executives, Steve has provided coaching, therapy and team development services to thriving schools, businesses and organizations.

The Power of Nonverbal Communication

The Power of Nonverbal Communication

by | Jan 6, 2025 | Career, Counseling, Marriage & Family, Parenting, Relationships

It doesn’t take much of a physics lesson to understand how people share energy. Often, you can feel the vibe of a room within seconds of entering. Sometimes it’s just the space but, most of the time, it’s the people in the space. Emotions are contagious, positive or negative. You can lift or sink someone with a glance. And whether your energy-sharing partner is a friend or a stranger, you can be knocked off balance by imperceptible shifts in their mood.

If you’ve ever ‘felt’ someone’s presence, you’ve experienced the power of physics. Back in middle school, we used to have contests to see who could get the targeted classmate to turn around and look because they sensed they were being stared at. It works. Recently, a colleague described her son’s surprise when she anticipated his question. “I could feel you,” was her reply when he asked her how she managed to read his mind.

Communication is constant and not limited to the exchange of words. Words are useful tools for capturing detail and clarifying misunderstanding. Usually, however, the message has already been previewed by unspoken expression.

Furrowed brows, deep sighs, folded arms, clenched teeth, and eye rolls are among the loudest forms of nonverbal communication. They are barely nonverbal, as they are intended to send clear messages. More subtle, though, is the way the temperature and atmospheric conditions change in a space that is populated by someone with strong emotions.

We are all mind-readers, though not always accurate. Most frequently, our misperceptions are the result of unconscious bias and our brain’s need to predict a future that doesn’t conflict with our biases. The faster you rush to judgment, the more likely you are to misperceive. You’re both wrong and certain at the same moment.

Seek understanding relentlessly. Double and triple-check dialogues with “So, what I heard you say was…” verifications. Then, listen with both ears and ask again. Factor in the nonverbals until the message both spoken and unspoken are aligned.

If they don’t align, it’s most likely that the nonverbals hold the truth.

About the Author

Steve Ritter, LCSW is the Founder and Executive Director of Elmhurst Counseling. He has served as a teacher, author, consultant, human resources director, health care administrator, and licensed clinical social worker since 1977. A fellow of the American College of Healthcare Executives, Steve has provided coaching, therapy and team development services to thriving schools, businesses and organizations.

Negotiating With Children

Negotiating With Children

by | Oct 15, 2024 | Marriage & Family, Parenting, Relationships

Multiple choice. What would you do with each scenario? Each option has longer term consequences beyond the immediate response to the challenge. Sometimes, that’s the decision: immediate relief versus lasting lesson.

Scenario #1

The challenge: It’s time to leave for school and your daughter refuses to wear the shoes you’ve selected.

Your options:

  1. Hold firm and brace yourself for a fight.
  2. Give in. Don’t sweat the small stuff.
  3. Threaten some delayed consequence if she doesn’t comply and hope she gives in.

Scenario #2

The challenge: The dinner you prepared (healthy) is met with protests from the kids. They are demanding an alternative (less healthy) or else refusing to eat.

Your options:

  1. Scramble to put a frozen pizza in the oven.
  2. Craft a lecture about the vicissitudes of healthy eating.
  3. Let them go hungry.

Scenario #3

The challenge: Your son times his tantrum with the arrival of your house guests. He insists on going to a friend’s house, which you’ve already nixed.

Your options:

  1. Let him go and save face with your guests.
  2. Hold the line and endure the embarrassment of your guests judging you as a bad parent.
  3. Provide an alternative version of entertainment that is better than hanging with friends.

Millennial parents have different priorities than their Boomer parents taught. Often, that’s the vibe of generational transitions – improve upon the experience of your family-of-origin. Of all the species on the planet, human lifespans have evolved to enable grandparent insight while the little ones are still little. Yet, the advice and guidance of the elders is not always relevant or welcomed.

What’s your scenario? How would your parents have handled it? Why would you manage it differently? Down the road, how would you imagine your kids will handle it when it’s your grandkids acting up?

Everything cycles.

About the Author

Steve Ritter, LCSW is the Founder and Executive Director of Elmhurst Counseling. He has served as a teacher, author, consultant, human resources director, health care administrator, and licensed clinical social worker since 1977. A fellow of the American College of Healthcare Executives, Steve has provided coaching, therapy and team development services to thriving schools, businesses and organizations.

Buffering Kids from Adult Business

Buffering Kids from Adult Business

by | Sep 20, 2023 | Marriage & Family, Parenting

We teach kids coping skills by exposing them to situations that require coping skills. However, care must be taken to remain within the limits of their developmental stage. Until the brain becomes capable of abstract thought, there’s a potential for them to misinterpret information in concrete terms.

A client once shared concern about her son who seemed unable to recover from the grief that set in after his grandmother’s funeral. The parent assumed her child was having difficulty processing the loss. It turned out that he had overheard the selection of a ‘walnut’ casket and had spent weeks wondering how grandma was going to get out of the walnut. Pretty typical mistake for a seven-year-old.

Before we share the gravity of adult business with our kids, it’s wise to get behind their eyes and imagine how they’ll interpret the data. In some situations, you simply edit the language of the information to match their developmental readiness. At other times, it’s better to buffer them completely.

When life appears normal in the day-to-day experience of a child, parents can attend to the complexities of the crisis without creating needless vulnerability in the family system. This results in a stabilization that enables a more measured form of sharing. Once the circumstances have settled, parents can evaluate how much information and in what language best fits each kid.

The goal is the wellness of the family system. Parents are at the nucleus and hold responsibility for filtering environmental stress in the best interests of their children. Sometimes, exposure is the path and the fallout triggers growth. Often, however, a more strategic approach promotes understanding that is aligned with each kid’s readiness.

When the crisis hits, take a moment to assess the wisdom of discussing the upset at the dinner table, or quietly after the kids have gone to bed. Whichever you decide, let the best interests of your children be the guide. A gentle buffer might enable the protection they are not yet able to provide for themselves.

About the Author

Steve Ritter, LCSW is the Founder and Executive Director of Elmhurst Counseling. He has served as a teacher, author, consultant, human resources director, health care administrator, and licensed clinical social worker since 1977. A fellow of the American College of Healthcare Executives, Steve has provided coaching, therapy and team development services to thriving schools, businesses and organizations.

Protecting the Bubble

Protecting the Bubble

by | Aug 25, 2023 | Counseling, Marriage & Family, Parenting

Those of us who take care of kids professionally have a unique perspective. We see both the parenting strategies of the caregivers and the consequences on child development. Breaking news: they’re related.

If you parent from a helicopter, it’s not realistic to expect your kids to develop autonomy. They will defer to your judgment, especially when the circumstances involve risk and you make it a habit to swoop in and prevent crisis. Heaven forbid that my kid falls and gets hurt.

If you prefer to fight your kid’s battles on their behalf, don’t expect your child to learn how to stand up for themselves. Instead, they will protest past your patience threshold so you are compelled to solve the problem just to quiet the noise. It’s all about anxiety reduction – yours as much as theirs.

We treat anxiety as though it is poison. Soothe the symptom as soon as possible rather than considering the problem that generates the stress. If our efforts are focused on symptom reduction, the problem is guaranteed to send its roots deeper.

What if parents set the example and looked the discomfort straight in the eye until, despite the discomfort, the reason became clear? Solve THAT problem. Parents learn how to parent, and kids learn how to grow.

As long as our adult decisions are guided by achieving peace and quiet, our children will compel us to make them happy. If making kids happy is the goal, we have to sacrifice the construction of healthy coping skills and resilience.

True happiness doesn’t result from removing conflict from life experience. It comes from the evolving capacity to manage life’s challenges effectively. That ability only unfolds when coping is required.

It rubs against all instinct to let your kid fall. Imagine teaching your child to ride a bike in hopes of seeing them learn how to maintain balance. How long to you hold on to the back of the seat as you run up and down the sidewalk? The ability to balance only emerges at the moment that you let go of the seat.

 

About the Author

Steve Ritter, LCSW is the Founder and Executive Director of Elmhurst Counseling. He has served as a teacher, author, consultant, human resources director, health care administrator, and licensed clinical social worker since 1977. A fellow of the American College of Healthcare Executives, Steve has provided coaching, therapy and team development services to thriving schools, businesses and organizations.

Think Globally Act Locally

Think Globally Act Locally

by | May 11, 2023 | Counseling, Marriage & Family, Parenting, Wellness

A trusted friend recently reminded us that sometimes the problem is bigger than the solution. “One finger does not lift 1,000 people,” he said, quoting an adage from his country of origin. There, he shared, the depth of national crisis leaves most leaders at a loss for how to make even a tiny dent. So you lift what one finger is able to lift.

Our country is currently in the throws of a mental health crisis. It has two prongs. First, the acuity level struggle among children and teens is at unprecedented levels. Second, there is a shortage of available resources. A shrinking pool of therapists is either backed up with untenable waiting lists or burned out from the long hours and the clinical intensity of the work. Often, it’s both.

So, what can you do if your kiddos are struggling and you can’t find a local resource? In our practice, we field numerous requests with limited clinician availability. We match client needs with therapist skills to the best of our ability and refer out to trusted colleagues when we are unable to provide the needed service. For most families, unless you are lucky enough to snag one of our limited hours, that doesn’t help much.

While you can’t control the availability of community resources, you can influence the wellness of your home. And although you can’t alter the choices of everyone who impacts your family, you are in charge of your home ecosystem. Start there. Your need for outside resources may be less urgent if you are able to stabilize the rhythm and buttress the structure of the crew that makes up your home.

Often, this is precisely the guidance that paid professionals provide:

  • Ensure that everyone is honoring the basics of respect, trust, health, and safety.
  • Call time-out when a crisis alters the family norm, so there’s time to process the change.
  • Attend to little problems before they have a chance to take root and get big.
  • Allow stress to activate coping skills before solving the challenge prematurely.

If you performed an informal check-up on your family’s well-being, you would probably discover some opportunities to put these in play. Are respect, trust, health, and safety your priorities? Are you slowing down enough to discuss transitions? Are you practicing early detection/early intervention to the best of your ability? Are you allowing adaptability to develop rather than jumping in to solve problems too quickly?

You might not need a therapist. Or maybe a session or two gets things on track. Think globally, act locally.

About the Author

Steve Ritter, LCSW is the Founder and Executive Director of Elmhurst Counseling. He has served as a teacher, author, consultant, human resources director, health care administrator, and licensed clinical social worker since 1977. A fellow of the American College of Healthcare Executives, Steve has provided coaching, therapy and team development services to thriving schools, businesses and organizations.