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Macro, Mezzo, and Micro Wellness

Macro, Mezzo, and Micro Wellness

by | Feb 4, 2025 | Career, Performance, Wellness

It would be a mistake to view your work team, your closest interpersonal relationship, and your own growth and development as separate experiences. You are at the center of each of these universes and uniquely drive the wellness and vibe of each one. Your strengths dictate how well you interact with the environment (micro), your friends and family (mezzo), and your workplace culture (macro). Unfortunately (or fortunately), your personality glitches, poor coping skills under stress, and unresolved psychological issues have plenty of impact, too.

The reason this might be fortunate is because the same arrow points to the same opportunity within all your walks of life. If you don’t play nice in the sandbox at work, you probably don’t at home either. If you struggle with social anxiety, you probably battle stress demons personally, as well. If you are struggling to find direction in life, it’s pretty likely that your career path is not perfectly aligned with your values. Our strengths and struggles both play out wherever and however we spend our waking hours (probably our sleeping hours, too).

The opportunity is to find the commonalities in all three venues, micro, mezzo, and macro. Ask the same question in three different phrasings. Most likely, all three answers will be the same. If they are, it may be time to address the issue that seems to have become pervasive. Life is short. Why not now? Does it hurt enough yet?

Here are some examples of questions that might unveil growth opportunities (and perhaps lead to a better night’s sleep):

You tolerate disrespect.

  • Micro: Am I neglecting my health and wellness in any way?
  • Mezzo: Do I allow others to say or do hurtful things to me?
  • Macro: Are words and actions that could undermine our team culture tolerated?

The discomfort of conflict leads you to not stand up for yourself.

  • Micro: Does life seem to go better when I avoid confrontation?
  • Mezzo: Do we take time to process the changes that unfold in our relationship?
  • Macro: Does my team work best when conflict is avoided?

You struggle with accountability.

  • Micro: Can I be trusted to follow through with my commitments?
  • Mezzo: Are expectations and responsibilities clear in our partnership?
  • Macro: Does my team have a clear understanding of our collective roles?

You fear the vulnerability of closeness.

  • Micro: Do I feel close to those in my inner circle?
  • Mezzo: Is our connection growing closer or more distant?
  • Macro: Do I have trusted colleagues on my team?

You settle for ‘good enough’ instead of trying new things.

  • Micro: Do I hesitate to stretch myself and try new things?
  • Mezzo: Do we support each other’s growth?
  • Macro: Is creativity encouraged or do we tend to stick to what’s worked in the past?

You find it difficult to bounce back after a disappointment.

  • Micro: Am I able to move forward following a setback?
  • Mezzo: Are we able to see the opportunities that arise from change?
  • Macro: Does our team have trouble getting back on track following a loss?

It is the rare human who is consistently free of struggle. Whether the pain manifests itself at work, home, or in exchanges with friends and/or lovers is merely symptom identification. The problem that generates the system affects all three, whether or not it’s being telegraphed.

That’s the good news. If you fix it in one place, the other locales enjoy the benefit. Both pain and pleasure are shared experiences and are wildly contagious. Your mirror, friends, and colleagues will thank you. They might not understand why things with you are better, but everyone, everywhere, will feel the difference.

About the Author

Steve Ritter, LCSW is the Founder and Executive Director of Elmhurst Counseling. He has served as a teacher, author, consultant, human resources director, health care administrator, and licensed clinical social worker since 1977. A fellow of the American College of Healthcare Executives, Steve has provided coaching, therapy and team development services to thriving schools, businesses and organizations.

Does Your Mirror Offer a Kind Reflection?

Does Your Mirror Offer a Kind Reflection?

by | Jan 23, 2025 | Career, Counseling, Performance, Wellness

How are you? Really – not the ‘How ya doin’ that isn’t really a question but more of a greeting – but a genuine curiosity about how you’re actually coping these days. Have you been able to live day-to-day according to your values? Are your interactions with your family, friends, and colleagues meaningful? Are you growing? Are you navigating change – both the expected and unexpected kinds – with resilience?

Take a snapshot. At any given phase of life, some of these aspirations may have become compromised. There’s always a reason and, often, it feels beyond your control. Other than the times when we’re all capable of making a regrettable choice, the bulk of our challenges require creative problem-solving. So, the ‘How are you?’ question is really an invitation to do a quick assessment. Take a look in the mirror, make eye contact, and evaluate yourself in this moment in time.

Try to imagine some of the possible outcomes. After looking in the mirror and asking the tough questions, you might discover (or, once again, be reminded that):

  • You tolerate disrespect from others.
  • You have made choices that don’t align with your values.
  • The discomfort of conflict leads you to not stand up for yourself.
  • You tend not to follow through with commitments.
  • You fear the vulnerability of closeness.
  • You settle for ‘good enough’ instead of trying new things.
  • Your anxiety becomes overwhelming during periods of change.
  • You find it difficult to bounce back after a disappointment.

Any one of these examples will become life game-changers if addressed. The cost of normalizing their consequences has probably worn you down for a long time. You either didn’t know what to do or you decided that the consequences aren’t as painful as the fix. Either way, a fresh opportunity is now before you.

Or – maybe – your mirror offered a kind reflection. If so, you’re in one of those rare moments when the wind is at your back and the sun is shining. All is well. Nothing is broken so nothing needs to be fixed. Your health is good, your career is on a positive trajectory, and all of your relationships are thriving. Grab your gratitude journal and make an entry.

But if your moment with your mirror reveals otherwise, you’ve been given the gift of insight. Now what? You can either let the clarifying perspective be enough or you can use it as fuel for action. As we’ve all learned many times over, knowing what to do and doing it are different competencies. All you have to do is return to the mirror exercise in about a month to see which path you took.

Because if nothing changes, nothing changes.

About the Author

Steve Ritter, LCSW is the Founder and Executive Director of Elmhurst Counseling. He has served as a teacher, author, consultant, human resources director, health care administrator, and licensed clinical social worker since 1977. A fellow of the American College of Healthcare Executives, Steve has provided coaching, therapy and team development services to thriving schools, businesses and organizations.

The Power of Nonverbal Communication

The Power of Nonverbal Communication

by | Jan 6, 2025 | Career, Counseling, Marriage & Family, Parenting, Relationships

It doesn’t take much of a physics lesson to understand how people share energy. Often, you can feel the vibe of a room within seconds of entering. Sometimes it’s just the space but, most of the time, it’s the people in the space. Emotions are contagious, positive or negative. You can lift or sink someone with a glance. And whether your energy-sharing partner is a friend or a stranger, you can be knocked off balance by imperceptible shifts in their mood.

If you’ve ever ‘felt’ someone’s presence, you’ve experienced the power of physics. Back in middle school, we used to have contests to see who could get the targeted classmate to turn around and look because they sensed they were being stared at. It works. Recently, a colleague described her son’s surprise when she anticipated his question. “I could feel you,” was her reply when he asked her how she managed to read his mind.

Communication is constant and not limited to the exchange of words. Words are useful tools for capturing detail and clarifying misunderstanding. Usually, however, the message has already been previewed by unspoken expression.

Furrowed brows, deep sighs, folded arms, clenched teeth, and eye rolls are among the loudest forms of nonverbal communication. They are barely nonverbal, as they are intended to send clear messages. More subtle, though, is the way the temperature and atmospheric conditions change in a space that is populated by someone with strong emotions.

We are all mind-readers, though not always accurate. Most frequently, our misperceptions are the result of unconscious bias and our brain’s need to predict a future that doesn’t conflict with our biases. The faster you rush to judgment, the more likely you are to misperceive. You’re both wrong and certain at the same moment.

Seek understanding relentlessly. Double and triple-check dialogues with “So, what I heard you say was…” verifications. Then, listen with both ears and ask again. Factor in the nonverbals until the message both spoken and unspoken are aligned.

If they don’t align, it’s most likely that the nonverbals hold the truth.

About the Author

Steve Ritter, LCSW is the Founder and Executive Director of Elmhurst Counseling. He has served as a teacher, author, consultant, human resources director, health care administrator, and licensed clinical social worker since 1977. A fellow of the American College of Healthcare Executives, Steve has provided coaching, therapy and team development services to thriving schools, businesses and organizations.

Career Path Clarity

Career Path Clarity

by | Jul 14, 2017 | Career

There are times when the urban atmosphere is so foggy it requires faith to know the skyscrapers have top floors. Much like the future of an engaged coaching partnership, the outcome is not always immediately visible. What, then, provides clarity when the goal is not in sight?
  • Know your strengths. You were wired to be talented at something. Invest in these talents.
  • Be true to your priorities. At any given stage of your career path, what’s most important shifts. At some point, meaning and impact surpass the value of money.
  • Prune your network. If you are going to get out and meet people, select the connections most likely to offer mutual benefit and advance each person’s strengths and priorities.
  • Embrace the courage of selectivity. The early, middle, and later stages of a career call for different levels of bravery. At the beginning, find a great mentor. In the middle, exert your influence. At the end, reinvent, explore, and have fun.
  • Understand the drain/fuel dichotomy. The simplest test for determining the right path is whether it depletes or feeds your professional energy. If it drains, do it less. If it fuels, do it more.

Although the destination might not always be clear, the journey has guideposts that can be trusted.

 

About the Author

Steve Ritter is a Licensed Clinical Social Worker, the Founder and Managing Director of the Midwest Institute & Center for Workplace Innovation, the Founder and CEO of the Team Clock Institute, and the author of Useful Pain: Why Your Relationships Need Struggle and Team Clock: A Guide to Breakthrough Teams. You can find Steve on LinkedIn.

Your Career: Life Themes & Defining Moments

Your Career: Life Themes & Defining Moments

by | May 17, 2017 | Career

At its most basic core, what is your contribution to your workplace? I’m not talking about the visible actions. I’m asking about the themes and patterns that define your life and, as a result, get played out in your professional role.

Our professional roles are merely extensions of our life themes. Each of us selects roles and teammates based on complex clusters of needs that fulfill lifelong agendas.  At first glance, it appears you have located a passion that expresses our natural wiring. If you’re lucky, work seems like play because you’ve selected a path that ignites an energy from within. Most often, however, our role on the team is influenced but historical events with deeper roots and more compelling stories. If you take a microscopic view, repetitive patterns become evident.

I was engaged in a conversation with a senior leader from a global financial services company last week when the conversation turned to “defining moments.” We were reminiscing about the turning points of our careers where single events shaped our personal and professional character.  She recalled being summoned to resolve a potential workplace violence situation when, at 5’2″, she was required to disarm an angry employee who was literally over twice her body weight. She described a sense of calm and clarity overcoming her as she entered the crisis situation and navigated the room to safety. As the conversation ensued, it turned out that this was not the first situation in which she had been called upon to remain poised under stressful circumstances. It was, in fact, the key trait from which she had become professionally known. Always cool under pressure.

When we dug a little deeper, we discovered that remaining calm and focused during adversity had been a character requirement of her childhood and adolescence. The numerous examples that dotted her 30-year career as a team leader were simply extensions of the role she had assumed as early as her memory could excavate.

Since this discussion, I’ve been asking clients to more closely consider their roles – not as defined by their job descriptions – but as determined by the circumstances of their life path. This exercise has certainly added depth to conversations about strengths.

What are your themes?

About the Author

Steve Ritter is a Licensed Clinical Social Worker, the Founder and Managing Director of the Midwest Institute & Center for Workplace Innovation, the Founder and CEO of the Team Clock Institute, and the author of Useful Pain: Why Your Relationships Need Struggle and Team Clock: A Guide to Breakthrough Teams. You can find Steve on LinkedIn.